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• All hair has to be shipped in, regardless if you're local or non-local ( For Custom units Only )

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• MUST PROVIDE HEAD MEASUREMENTS - **Failure in providing accurate sizing is not our responsibility and there will be NO exchange or refund **

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• Orders are processed in the order they are received(Processing time 9 -15 business days)

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• Order will be canceled if the hair is NOT received within the given time frame and your hair will be shipped back. You will only receive 50% of your payment back

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• You MUST agree to ALL terms when purchasing a Ready to Ship Unit

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• Payments are due in FULL

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•  Payments can be processed through PayPal , regular checkout or Sezzle. You DO NOT have to have a PayPal account to checkout. After selecting PayPalCheckout, select "Pay with Debit or Credit" to enter your card information

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• Regular checkout processing time can take up to 3 business days ( Recommend Paypal for quicker processing time) 

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• Sezzle allows you to pay in 4 smaller payments. No interest

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• SHIPPING ADDRESS MUST MATCH BILLING ADDRESS. If not, your order will be canceled and you will be refunded. 

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• ALL SALES ARE FINAL !! NO REFUNDS OR RETURNS!!

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• After orders are shipped, we are NOT responsible for your package after it is received by the carrier

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• You have the option of STANDARD shipping(no signature required) or Signature confirmation(must sign for package)