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  • All hair has to be shipped in, regardless if you're local or non-local ( For custom units & revamps only )

  • MUST PROVIDE HEAD MEASUREMENTS - **Failure in providing accurate sizing is not our responsibility and there will be NO exchange or refund **

  • Orders are processed in the order they are received(Processing time 7 -14 business days for custom orders and 7-10 for wig revamps)

  • Order will be canceled if the hair is NOT received within the given time frame and your hair will be shipped back. You will only receive 50% of your payment back

  • You MUST agree to ALL terms when purchasing a Ready to Ship Unit

  • Payments are due in FULL

  •  Payments can be processed through PayPal , regular checkout or Sezzle. You DO NOT have to have a PayPal account to checkout. After selecting PayPalCheckout, select "Pay with Debit or Credit" to enter your card information

  • Regular checkout processing time can take up to 3 business days ( Recommend Paypal for quicker processing time) 

  • Sezzle allows you to pay in 4 smaller payments. No interest

  • SHIPPING ADDRESS MUST MATCH BILLING ADDRESS. If not, your order will be canceled and you will be refunded. 


  • After orders are shipped, we are NOT responsible for your package after it is received by the carrier

  • You have the option of STANDARD shipping(no signature required) or Signature confirmation(must sign for package)

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