Policies
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All hair has to be shipped in, regardless if you're local or non-local ( For Custom units Only )
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MUST PROVIDE HEAD MEASUREMENTS - **Failure in providing accurate sizing is not our responsibility and there will be NO exchange or refund **
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Orders are processed in the order they are received(Processing time 9 -15 business days)
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Order will be canceled if the hair is NOT received within the given time frame and your hair will be shipped back. You will only receive 50% of your payment back
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You MUST agree to ALL terms when purchasing a Ready to Ship Unit
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Payments are due in FULL
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Payments can be processed through PayPal , regular checkout or Sezzle. You DO NOT have to have a PayPal account to checkout. After selecting PayPalCheckout, select "Pay with Debit or Credit" to enter your card information
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Regular checkout processing time can take up to 3 business days ( Recommend Paypal for quicker processing time)
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Sezzle allows you to pay in 4 smaller payments. No interest
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SHIPPING ADDRESS MUST MATCH BILLING ADDRESS. If not, your order will be canceled and you will be refunded.
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ALL SALES ARE FINAL !! NO REFUNDS OR RETURNS!!
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After orders are shipped, we are NOT responsible for your package after it is received by the carrier
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You have the option of STANDARD shipping(no signature required) or Signature confirmation(must sign for package)